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Word up: Outsourcing dictation work

Maxine Park shares ?the secrets to successfully outsourcing confidential dictation work

20 August 2012

The global economic difficulties of recent years have ensured organisations are leaner and more efficient, with a renewed focus ?on core activities. This drive for efficiency has been reflected in the growth of the outsourcing sector, which has enabled businesses to trim their secretarial support.

Businesses seeking greater efficiency now have the option to buy these services only when they need them, from a growing number of service providers across the globe. But how secure is the work you choose to outsource?

Sensitive information

With even a short dictation potentially covering aspects of a client’s life, from confidential estate planning and pro-active tax advice to sensitive family and matrimonial matters, any breaches of confidentiality might have serious consequences for all concerned. Especially given the importance placed on trust and discretion by ind...

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