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Weaving KM into the strategic fabric of today’s law firm: 
Five keys to success

By Jennifer P. Keller, President & Chief Operating Officer at Baker, Donelson, Bearman, Caldwell & Berkowitz, PC

3 December 2015

Law firms in the twenty-first century look, feel, and run very differently from those of earlier times. While professionalism and ardent dedication to the advancement of client interests are still the primary purposes for which law firms exist, success requires a myriad of additional tools that were not even in the tool belts of decades past - things like legal project management, alternative fee arrangements, and knowledge management (KM), to name but a few. Law firms are at varying levels of adoption of these tools. A common question that arises is: How do we actually make these things work, and become a part of the strategy that our firm is advancing? While the focus of this article is specifically on the integration of KM into a firm's strategic fabric, the keys to success in achieving that are quite applicable to attempts to weave any significant initiative into a firm's strategy.

I am not a Chief Knowledg...

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