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Learning power: The link between reflective learning and being the best

Law firms which make continuous reflection and learning part of their culture are more successful, say Mike Mister and Rob Lees

29 May 2015

In an apocryphal story, Steve Kerr, formerly chief learning officer at Goldman Sachs and currently a senior advisor to the investment bank, reputedly described training courses as people undertaking unnatural acts in unnatural places with each other. His views have been echoed by management gurus Henry Mintzberg, Gary Hamel and Noel Tichy, who have argued that traditional, formal, classroom-based management education doesn't really serve the real needs of business and commerce.

The ultimate executive classroom experience, the MBA (disparagingly referred to as 'Management By Analysis') is a particularly frequent target of criticism. However, the throughput of the major business schools continues apace, the league tables are studied avidly and the fees have rocketed ever skywards. The question is, why?

For Mintzberg, Hamel and Tichy, MBAs and formal, classroom-based trainin...

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