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Sensitive leaders: Develop emotional intelligence for change management

Law firm leaders who have emotional intelligence are better able to lead their firms through radical change, says Geetu Bharwaney

24 November 2015

The legal sector is undergoing significant volatility, uncertainty, complexity and ambiguity (VUCA). There have been mergers and acquisitions, outsourced services, new technologies (including artificial intelligence), increasing globalisation and a stronger focus on pre-empting clients' needs. The skills and talent needs of law firm leaders are evolving, creating succession planning challenges in many firms today. In this era of unprecedented change, how can law firm leaders and their firms adapt, become agile and ensure future success?

The evolving external market and internal changes in law firms provide both an interesting and challenging backdrop for any aspiring leader. There is pressure to remain competitive, to grow and to prosper, yet there is no definitive route map on how to do so. There is also a clear need for law firm leaders to drive strategy forward through formulating a clear vision and achieving de...

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