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Mastering complexity: Current and future tools for legal process optimisation

Tim Hanson, Rob Millard and Simon Thompson explore the current and future tools that your firm could use to improve its legal processes

24 April 2013

Legal processes extend across offices and practice areas. Aligning and optimising them (to say nothing of integrating them) can be very difficult, not least because of the human element. This is perhaps why some of the recently-emerged global law firms appear to be ‘kicking the can down the road’ on this rather than tackling these issues decisively. But tackle them they must, if they are to service their clients in the seamless, global way that they claim ?they can. So, too, must other medium to large-sized law firms.

In our article ‘Optimising processes’ in the April issue of Managing Partner, we looked at how law firms could enhance their efficiency (and hence their profitability) by optimising their business service processes. In ‘

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