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Legal revolution: The ‘future normal’ for law firms

Lawyers need to stop focusing on the 'new normal' and start preparing for the 'future normal', says Jill King

13 February 2015

Considerations about the changing nature of work have resulted in a wide range of predictions over the years, many of which have come true. Charles Handy's radical predictions 20 years ago1 about portfolio careers, the rise of home-working and the spread of outsourcing are now commonplace features of working life. On the other hand, the 'paperless office' which was widely predicted 30 years ago is still a distant dream for most of us, despite huge advances in technology. As Bill Gates once said, "we always overestimate the change that will occur in the next two years, and underestimate the change that will happen over the next ten".

Despite the risks of getting it wrong or misjudging the pace of change, opening our minds to future possibilities is a legitimate way of driving strategy and taking more control of organisational destiny. We need to dare to be bold in our thinking, using...

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