You are here

Putting the focus on clients

Clients are prepared to pay for legal advice that is genuinely tailored to their circumstances, and for this we must put them at the centre of our offering, says Kent solicitor Alan Williams

30 October 2013

A recent survey of small businesses found that only 12.5 per cent of those businesses sought help from solicitors in connection with legal problems, and 45 per cent of the respondents considered that lawyers do not provide a cost-effective means of resolving legal issues. The same survey estimated that the possible losses suffered by small businesses as a result of legal problems could reach £100bn ?a year.

Why the disconnect? After all, business owners know that we solicitors exist, they clearly need more legal assistance than they currently use, and we are only too happy to provide it.

Or are we? There is a danger that talking about legal costs ?is hiding a problem that is in some ways more fundamental. This is that the modern law firm focuses on commoditisation of its offering, on developing a brand, and on minimising risk, ?all in the interests of maximising its own profit. The typical business model is to have standardised documents delivered by junior and...

Want to read on?

This article is part of our subscription-based access. Please pick one of the options below to continue.

Already registered? Login to access premium content

SUBSCRIBE for one User

Unlimited access to the entire SJ website for a full year for one user.

  • 10 issues a year delivered to you
  • Digital edition of the magazine for one user – sent to your inbox or accessible through the website
  • Access to premium content on the website
  • Access to the fully searchable online archive of Solicitors Journal, Managing Partner and Private Client Adviser, which spans over 13 years
  • Weekly email newsletter with all the latest news, analysis and features
  • Comment on SJ content and contribute to the SJ community online
  • Advanced search feature
  • Online support
  • Access to SJ app compatible with Android and Apple devices – coming soon!
  • 6 special focuses per year
  • Special offers and discounts on Solicitors Journal and IICJ events

Subscribe

CORPORATE SUBSCRIPTION

Your department or entire firm can subscribe to Solicitors Journal online, providing easy access for all who require it. Discount corporate subscription rates apply, based on number of users.

The Corporate IP Licence includes:

  • Digital copy of the magazine sent to individuals’ inboxes and accessible through the website. Solicitors Journal publishes 10 issues per year
  • Unlimited access to premium content on the website based on IP addresses
  • Unlimited access to the fully searchable online archive of Solicitors Journal, Managing Partner and Private Client Adviser, which spans over 13 years
  • Weekly email newsletter with all the latest news, analysis and features
  • Comment on SJ content and contribute to the SJ community online (username required)
  • Unlimited access to SJ app compatible with Android and Apple devices
  • 6 special focuses per year
  • Special offers and discounts on Solicitors Journal and IICJ events

The Corporate IP Licence is tailored to your firm, making it the most cost effective way for the firm to access Solicitors Journal, and enables the firm to remain compliant with copyright and our Terms and Conditions. This gives you the ability to print and circulate articles within the firm.

To enquire about a Corporate IP Licence for your firm, please contact our Subscriptions Manager on emily.beechey@solicitorsjournal.com.