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Knowledge democracy: Developing a social media-based intranet

Gerard Bredenoord and Ben Rigby discuss how Linklaters developed ?a social media-based solution to its intranet needs

30 March 2012

Gerard Bredenoord and Ben Rigby discuss how Linklaters developed 
a social media-based solution to its intranet needs

 

Key takeaway points:
  1. Focus on why users need to use social media as part of the intranet.


  2. Consolidate separate platforms and agree a common intranet platform to minimise duplication.


  3. Align the platform to the search function to get the best benefits from both. 


  4. Keep the platform as simple and easy to access as possible.


  5. Don’t get hung up on the technology or over-customise – make it scalable, repeatable and migratable.


  6. Take a uniform corporate-level view, while building communal engagement and encouraging creativity.


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