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Find and sort: Introducing a new document management system

Applications manager Jason Plant shares what he learnt from introducing a new document management system at DLA Piper UK

5 April 2012

Applications manager Jason Plant shares what he learnt from introducing a new document management system at DLA Piper UK

 

Key takeaway points:

  1. It’s a business change. The biggest challenge in introducing a DMS is the business change, not the technical change (not that this is easy either!) Lawyers need to understand why they need to manage an e-file just like historically they have managed a paper file.

  2. It’s all about emails. Maybe the DMS should be rebranded as an EMS, as there is more management of emails than documents.

  3. Look to the future. Change is always on the horizon, but with consumer devices and firm changes (consolidations and alternative business structure changes in the UK) looming, the rate of change is going to increase.

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