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Biting the bullet: Migrating to a new client extranet platform

Jonathan Townend shares his experiences in migrating Eversheds to a new client extranet platform

23 May 2013

 

Key takeaway points:

  1. Client-facing collaboration technology is crucial, so if your system is not well received or is unruly to manage, bite the bullet and change it

  2. Carefully choose your replacement system. Make sure it is flexible enough for your unique needs and that its underlying structure is sound

  3. Don’t underestimate the scale of a data migration project, especially if it requires feedback from clients

  4. Consider the initial setup time and cost, but also look at the system’s ongoing maintenance requirements. The more self-sufficient you can become, the better

  5. Continue to evolve your approach to collaboration – technology can be your greatest ally

 

In some respects, a law firm is a business like any other - we service clients, collect f...

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