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Informed decisions: Using business analytics to improve firm profitability

John Banister discusses how he has used business analytics to improve firm profitability and matter management

19 March 2013

Key takeaway points:

  1. Choose a solution that aligns with the thinking of your business and has long-term potential for development

  2. Embed business intelligence into the psyche of your firm – only then will you get the most from it

  3. Business intelligence as a concept cannot be mastered overnight – the more you use it, the more adept you become at it

  4. Results speak for themselves – even the most sceptical lawyers will come on board once they see the quantifiable benefits of business intelligence

 

We realised some years ago that the world was changing, even for lawyers. It was important for us to understand the moving dynamics of law firm business to take the necessary measures to ensure profitability and, ?more importantly, poise our ...

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