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What pilots and surgeons can teach us about managing high-pressure situations

By Ian Jeffery, Managing Partner, Lewis Silkin

13 November 2012

With our industry moving through a period of significant change, management teams seem to be becoming more open to the possibility of learning from other industries and professions.

In opening ourselves up to those influences, it’s tempting to start closest to home and follow some of the trends and initiatives from other professional services firms. Hence the frequent references to the fortunes (sometimes literally) of the accountancy profession in considering the trend towards consolidation and a more corporate style of management.

But, what about professionals from more distant walks of life? What might we learn from them? Something perhaps about operating effectively under pressure – if two of the recent ideas I have been exploring do not lose too much in the translation.

With the increased competitive pressures affecting ou...

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