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A problem shared is a problem halved

When it comes to notifying your professional indemnity insurer of a claim against your firm, the clock is ticking, say Tom Pelham and Arran-Leigh Roberts

25 November 2014

As a profession, we are reasonably good at notifying our insurers of potential professional negligence claims against us in a timely manner. However, we are also reluctant to accept criticism (after all, we are all experts in our fields) and so late notification issues can and do arise. As solicitors, we deal with time pressures on a daily basis for our clients, so why are some of us so slow to respond when the shoe is on the other foot?

One of the most common explanations that insurers hear is “well, the claim doesn’t have any merit”. This carries little weight as modern systems, like Money Claim Online, make it very easy to issue a claim and
a litigant in person may do so with little consideration of the prospects of success. Litigants in person are another matter with which we are all too familiar, but that’s a topic for another day.

It seems obvious that ...

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