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A primary education in client service

We all need someone to hold our hands from time to time, says Claire Currie, as she tries to find a school for her son

19 May 2014

For parents of children age four to five, April will have marked something of a milestone.

After months, if not years, of planning which primary school they wanted their children to attend, they finally will have received confirmation as to whether their child had been accepted by their school
of choice.

As one of those parents, I watched, with interest, the breakfast news reports stating that tens of thousands of pupils would not be allocated to their first choice. Never did I think my child would be one of them.

However, I was in for a rude awakening. Not only did my child not get into our preferred school, neither was he given a place in our second or even third choices. In fact, he was given a place at a school that I actively did not want him to attend. Apart from going on the waiting lists for the schools I wanted, my only other choice was to app...

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