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Follow their lead

The legal ombudsman has taken steps to make the profession ?more accessible to clients, and practitioners should do the same, says Matthew Evans

15 September 2013

I was interested to read the legal ombudsman's new guide for anyone considering instructing a lawyer but specifically aimed at older people (see LeO website and box below).

Using a lawyer as you get older: Ten top tips includes advice on how to choose a lawyer, what it costs and what can be expected from the service. The guide also includes a brief glossary of important terms.

After practising for a number of years, it is easy to forget how daunting it can be for anybody, irrespective of their age or background, to seek professional advice. I think the guide is a good reminder of some of the points that may be important to clients and that we, as lawyers and professionals generally, may simply take for grant...

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