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Editor's blog | Who's afraid of the Co-op?

For every £2 spent on will-writing services Co-op members earn one point, to be redeemed as part of the organisation’s annual ‘share of the profits’ scheme. They can also earn 250 points if they are buying or selling a house using the Co-op’s conveyancing services, and double them to 500 points if they do both. Soon they will be able to earn points if they divorce using Co-operative Legal Services lawyers too.

28 May 2012

Naff? Perhaps for some, but it’s also very clever. The extension of the scheme to divorce places the delivery of legal services right on the high street in the way the liberalisation of financial services brought banking and insurance into supermarkets.

At present some of the Co-op’s legal services are outsourced but the mutual has now said it would support the growth of this part of the organisation by creating 3,000 jobs at Co-operative Legal Services, 90 per cent of which will be “actual legal functions”. Of the current 475 CLS staff just over 100 are solicitors and 60 are legal e...

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