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Editor's blog | Forget the ABS revolution and focus on consumer service

The challenge isn’t so much your corporate structure but your attitude to clients

30 July 2012

Alternative business structures, we were told, would change the face of legal services. Consumers would have access to a wider supply of providers and increased competition triggered by the new entrants would raise professional standards, not dumb them down. ?None of that seems to have happened. It’s still early days, you might say, but there has not been a rush to convert to ABS. Sure, there are about 200 applicants in the SRA’s waiting room. Undoubtedly quite a few of these are among the 500 legal disciplinary partnerships that must convert to ABS by 31 December if they want to continue in practice.

?Some of these applicants may well have in their suitcase the kind of model dreamt up by those who drafted the Legal Services Act, of lawyers joining forces with other professionals. Mishcons come to mind. But...

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