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Building a firmwide vision as managing partner

By Beverly Landais, Marketing and BD Director, Saunderson House

3 February 2015

Once in a while it happens. The conversation that seems to start well, but ends badly. The sense of fracture that occurs within a team meeting which everyone can feel, but no one appears to know why. The presentation which was meticulously prepared but didn't make the positive impact that it should have done. We've all been there. It's easy to blame the timing/ mood/ lack of focus/ alternative agendas (take your pick). Yet, more often than not, it is much simpler and somehow harder and deeper than that.

This sense of dislocation can occur when there is a lack of shared intent, matched with insufficient rapport and an absence of common outcomes. Understanding this is a defining moment for anyone wishing to improve the effectiveness of their communication - whether in a business or social setting. How can we act on this knowledge to create positive experiences that energise us and enable people to work in harmony?

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