Report advocates mandatory online dispute resolution

10 Jul 2019

Online dispute resolution (ODR) must be made mandatory to succeed, according to an independent report published by the Legal Services Board last week.

The 76-page report into international approaches to the application of technology in the legal sector pointed to the adoption of mandatory ODR in British Columbia in 2015, where the success of the scheme has encouraged courts elsewhere in Canada and the US to also promote online mediation.

The British Columbia initiative was established to help individuals and SMEs settle disputes outside of court. The service was trialled on property disputes to begin with but has since been broadened out to cover most small claims valued at up to $35,000, as well as personal injury claims up ...

Want to read on?

This article is part of our subscription-based access. Please pick one of the options below to continue.
Already registered? Login to access premium content

Single User

  • - 10 issues a year delivered to you
  • - Digital edition of the magazine
  • - Access to premium content
  • - Access to the SJ Archives
  • - Weekly email newsletter
  • - Access to the SJ community online
  • - Advanced search feature
  • - Online support
  • - Access to SJ app- coming soon!
  • - 6 special focuses per year
  • - Special offers on SJ and IICJ events

Corporate User

The Corporate IP Licence is tailored to your firm, making it the most cost effective way for the firm to access Solicitors Journal, and enables the firm to remain compliant with copyright and our Terms and Conditions. This gives you the ability to print and circulate articles within the firm.

To enquire about a Corporate IP Licence for your firm, please contact our Subscriptions Manager on