Legal services

Articles

'Future-focused' LeO sets out new three-year strategy

Modernisation is key to improving efficiency at the legal ombudsman

Interventionist thinking

Pro bono is no substitute for legal aid, but it might be time to accept it's the only option out there, writes John van der Luit-Drummond

Use journey mapping to understand your clients

Plotting each point of a client's interaction with your firm can help you improve the delivery of legal services and deepen key relationships, advises Adrienne Halladay

The new model of law firm

Innovation is just as important for legal practitioners as it is for consumers of legal services, writes Bhavini Kalaria

New boss, same vision

Founded to fight injustice, Hodge Jones & Allen has new leadership, but the firm's values remain the same

Fixed costs would be 'perverse' and 'unworkable'

Lawyers react to proposals that would incentivise undesirable defendant behaviour

Young lawyers are far from cashing in on law's gravy train

Solicitors criticised for their pay packets should remember the social and economic contribution they have made, says Bryan Scant

Welsh firm to leave QualitySolicitors network

Nine-partner firm to focus on developing relationship with local communities