Firms that embrace disruptive technologies and the third platform will steal a march on
their competitors, says
Jitendra Valera
n the era of pervasive computing, where
technology is moving beyond the personal
computer to mobile devices with embedded
technology and connectivity, the phrase
‘change is constant’has never been more apt.
The miniaturisation of computing has gathered
speed since the 1950s to the point where
contraction has now slowed, product capability
has increased, and we are now starting to expand
the size of our devices again (think of the slew of
Android-based phablets released in the last year
and the iPhone 6 Plus that has just joined the
ranks of the bigger phone).
More recently, portable computing has
revolutionised working practices and has had a
massive impact on legal firms, increasing
productivity and capability at a time when the
demand for choice, great customer service and
modern forms of communication have also seen a
rise. The legal industry now has to consider how it
will deliver legal services in the future and how
disruptive – technologically speaking – they want
to be in an effort to beat the competition.
Third platform
The arrival of disruptive ideas and technology –
those that displace what has been established to
transform an industry – will always accelerate the
rate of change in a market and the legal industry
is no exception. Changes are already being made.
Take, for example, the government’s £160m plan
to digitise courtrooms in England andWales,
including installing wi-fi so lawyers can access
documents remotely.
However, more change is on the way, with the
increasing adoption of disruptive technologies
including social media, the pervasion of
smartphones and the rise of cloud computing,
which have all combined together into what the
International Data Corporation (IDC) refers to as
the third platform.
Built on the foundations of traditional IT
infrastructure such as client/server technology
and the internet, the third platform is the
convergence of four key disruptive IT trends:
mobile computing, social media, cloud
computing, and big data, into a unified
environment that provides the perfect
opportunity for businesses to innovate and grow.
Mobile devices have become our 24/7 digital
companion. In fact, research shows the average
person checks their phone up to 110 times a day.
It is therefore unsurprising that mobiles are also a
key element in our professional lives, including in
legal practice.
The all-in-one device allows us to remain
productive while away from the office. However,
aside from very specific ‘point solutions’such as
digital dictation there is yet to be a breakthrough
application that wholly addresses the needs of
Jitendra Valera is the chief
product and marketing
officer of Advanced Legal
Technology Focus
Shaking things
up in legal IT
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