Regulation & Compliance

News

23 May 2013

Regulator will 'show understanding' to those wanting to comply

17 May 2013

Number of firms satisfied with SRA relationship falls to lowest ever level

16 May 2013

Only 17 per cent of calls answered within 60 minute target

Features

10 May 2013 Complaints \| Delay in reporting to a client Eleanor Kilner shares what to do when client communication has fallen behind	19 April 2013 Lucky number seven for the SRA handbook? Susanna Heley summarises the unprecedented rate of change felt by the profession over the last year and a half and reminds us there is more to come	10 April 2013 Complaints \| Changing fee earner Eleanor Kilner explains why appreciating the relationship between client and fee-earner is key to rectifying where a fee-earner has changed and the...
22 March 2013 Regulatory watch \| The SRA is treading a fine line The SRA’s recent revelation that it has already  exceeded its annual intervention budget doesn’t surprise  Susanna Heley. And there are...	14 March 2013 Complaints \| How to manage goodwill gestures Offering the occasional freebie to a loyal client can help to cement valuable relationships but accidentally billing for it will have the opposite...	22 February 2013 Regulatory watch \| An outmoded approach to professional regulation The LSB’s decision not to regulate estate planning has confused many, but the current approach to professional regulation is outmoded, says...

22 February 2013

Jonathan Smithers asks what the horse meat scandal can  teach lawyers about the free market and consumer expectations...

8 February 2013

Looking at a number of recent cases before the High Court involving solicitors,  Andrew Otchie is hopeful that a...

1 February 2013

The SRA’s new compliance processes haven’t been universally well received, but Matthew Tasker believes they provide...

18 January 2013

Has the SRA created unnecessary problems for itself and solicitors’ firms alike with the way  it has drafted...

14 January 2013

Solicitors may not have a duty to advise sophisticated clients about the  commercial aspects of a transaction but the...

16 November 2012

Francesca Kaye questions the reticence of lawyers to  formally record their complaints about the court system

10 May 2013 Complaints \| Delay in reporting to a client Eleanor Kilner shares what to do when client communication has fallen behind	19 April 2013 Lucky number seven for the SRA handbook? Susanna Heley summarises the unprecedented rate of change felt by the profession over the last year and a half and reminds us there is more to come	10 April 2013 Complaints \| Changing fee earner Eleanor Kilner explains why appreciating the relationship between client and fee-earner is key to rectifying where a fee-earner has changed and the...
22 March 2013 Regulatory watch \| The SRA is treading a fine line The SRA’s recent revelation that it has already  exceeded its annual intervention budget doesn’t surprise  Susanna Heley. And there are...	14 March 2013 Complaints \| How to manage goodwill gestures Offering the occasional freebie to a loyal client can help to cement valuable relationships but accidentally billing for it will have the opposite...	22 February 2013 Regulatory watch \| An outmoded approach to professional regulation The LSB’s decision not to regulate estate planning has confused many, but the current approach to professional regulation is outmoded, says...