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A significant change in fundraising?

While it is hoped that the new Fundraising Regulator will make a difference for charities and donors, there is still room for improvement, explains Andrew Mackie

26 May 2017

During the latter part of 2015, the media was full of reports into alleged malpractice by charities, many – although not all – of which related to fundraising. One vulnerable individual was said to have been tricked into parting with £35,000 after his personal details ended up in the hands of scammers; another was reported to have taken her own life as a result of an overwhelming number of requests for donations. Charities and their fundraising practices were suddenly thrown into a rather unflattering light.

Readers and listeners with concerns regarding charities’ use of their personal data were encouraged to complain and the Fundraising Standards Board (FRSB), then the self-regulatory body for charity fundraising, received 384 complaints in just three weeks. Not long afterwards, the government asked Sir Stuart Etherington, chief executive of the National Council for Voluntary Organisation...

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